Study of the staff turnover and satisfaction of the Job of social workers in the Social Assistance Directorates indicing the factors and problems in job design

Abstract

This paper presents study examines the issue of the turnover and satisfaction of the job of social workers in the Social Assistance Directorates (SADs) as of the indicators o f ineffective job design. Results of an empirical survey among directors, heads of departments and social workers from Social Assistance Directorates are presented to study the presence/lack of staff turnover and the levels of satisfaction of the job of social workers. The study reviews the other additional conditions affecting staff turnover are also sought - opportunities for career development, payment - workload and prestige of the profession in society. 

References:

Genchev, A. (2017a) Izsledvane dizayna na truda na sotsialnia rabotnik v direktsii „Sotsialno podpomagane“. - GSU, Fakultet po pedagogika, Kniga Sotsialni deynosti, tom 110.

Genchev, A. (2017b) Proektirane i analiz (dizayn) na truda i natovarvane na sotsialnite rabotnitsi v direktsii „Sotsialno podpomagane“. - Sotsialna rabota, 2.

Genchev, A. (2018) Prouchvane na vazdeystvieto ot vavezhdaneto na integrirana informatsionna sistema v direktsii „Sotsialno podpomagane“ varhu usloviyata na trud na sotsialnite rabotnitsi. - GSU, Fakultet po pedagogika, Kniga Sotsialni deynosti, tom 111.

Merdzhanova, Ya. (2004) Profesionalna pedagogika - v traditsia i v perspektiva. Sofia.

Ofitsialen sayt na Agentsia „Sotsialno podpomagane“ - Razyasnenia po chl. 29 ot ZOP po dokumentatsia za uchastie v obshtestvena porachka s predmet: „Osiguryavane na kompleksno obsluzhvane na sluzhitelite na Agentsia sotsialno podpomagane i teritorialnite i podelenia ot sluzhba po trudova meditsina“, izh. №26-351/21.07.2015g. - file:///C:/Users/USER/Downloads/ASP_Files%252FOP%252F%D1%85%D1%85- 26_0351_%D0%BE%D1%82_21.07.2015__ 10_28_0%20(3).pdf (Accessed: noemvri 2017g.).

Simeonova, R., V Bozhilova, D. Gospodinov, M. Deleva, I. Yovcheva (2010) Upravlenie na kachestvoto v organizatsiite za sotsialna rabota. Sofia.

Slavyanska, V (2012) Tekuchestvoto na personala kato organizatsionen fenomen. Burgas. - http://research.bfu.bg:8080/jspui/bitstream/123456789/360/1.

Ustroystven pravilnik na ASP, ot ofitsialen sayt na Agentsia „Sotsialno podpomagane“. - http://www.asp.government.bg/ASP_Files/ustroistven_pravilnik_ASP.rtf s posledno izm. i dop. ot 20.07.2016g. (Accessed: 18 dekemvri, 2018).

Zakon za horata s uvrezhdania Obn., DV, br. 105 ot 18.12.2018 g., v sila ot 1.01.2019 g.

Zakon za lichnata pomosht Obn., DV, br. 105 ot 18.12.2018 g., v sila ot 1.01.2019 g.

Zakon za sotsialnite uslugi Obn., DV br.24 ot 22 Mart 2019g., v sila ot 01.01.2020 g.